We help people make change successful.

Hufano + Associates uses collaborative practices and design thinking to:

  • Accelerate the development and implementation of innovative solutions, and
  • To support leaders, teams and individuals in making the transitions necessary to achieve change initiatives.
There are two equally important sides of any change: Technical and Socio-Behavioral

There are two equally important sides of any change:
Technical and Socio-Behavioral

Three core ideas guide our work:

Things change, but people make transitions

There are two equally important sides of any change: Technical and Socio-Behavioral

All complex changes have two sides, the technical side and the socio-behavioral side. Typically, organizations are very comfortable focusing on the technical side—they have abundant business acumen and technical expertise. It’s the human side—identifying and making the cultural and behavioral shifts—that is often the most vexing. The secret to successful change initiatives is understanding and planning for both sides.

Collaboration is the key to accelerating solution design and implementation

The most powerful path through complexity is to bring people together to have candid, constructive dialogue

The most powerful path through complexity is to bring people together to have candid, constructive dialogue about mission-critical issues. Engaging the system, from senior leadership to front-line employees, in a collaborative forum accelerates innovative solution development and implementation.

A design-based approach to problem solving produces breakthrough results

Our design-based approach inspires creative thinking that leads to breakthroughs

Today’s environment is more complicated than ever before, presenting problems of a new magnitude. To thrive, organizations must continuously assess their direction and envision new avenues for growth. Linear thinking and conventional planning methodologies fall short in generating truly novel ideas. Our design-based approach inspires creative thinking that leads to breakthroughs.

Benefits of our approach

Acceleration

Planning, evaluation,
decision-making and buy-in are accelerated.

Breakthrough Solutions

The structured process of collaboration and facilitation optimize participant learning and creativity, leading to innovative solutions.

Commitment to Action

Key stakeholders create, own and are champions for the solution going forward.

Culture Becomes a Strength

Long-existing cultural barriers are surfaced, discussed openly and resolved constructively.

Our solutions

Our solutions are based on the tenets of design thinking, action learning, whole system change and collaborative dialogue. Each project is custom designed to meet client objectives and typically involves support on multiple levels, including:

Who we work with

  • Premier Inc.
  • Ascension Health
  • Advocate Health Care
  • Aurora Health Care
  • Mercy Health
  • Agency for Healthcare Research and Quality
  • The Institute for Healthcare Improvement
  • Partners in Care
  • The Physician Alliance
  • IBM
  • University of Michigan Museum of Art

Case Studies & Sample Projects Completed

Two years of work done in three days; that’s what the Operating Vision Collaborative Work Session accomplished.

Urban Medical Center — President/CEO

Cy’s insight and incisive inquiry changed the way I think about my work, organize myself and plan out projects to a successful conclusion. I would without hesitation recommend Cy to both individuals and organizations, not only because he is great to work with, but also because you can expect absolutely stellar changes in performance and satisfaction as a result of his work.

MD/Executive Vice President/Consulting Practice Lead

About Hufano + Associates

We represent extensive health industry and business experience at the national and regional level. We bring an understanding of both the “hard” aspects of planning for organizational change as well as the “soft” side of leading people through transitions.

Contact Us

We are based in Ann Arbor, Michigan and Los Angeles, California, but work everywhere